In this vibrant episode of the Business Energetics Podcast, we dive deep into the story of Maren, the visionary founder of Sabbya, a revolutionary medical aesthetics and wellness spa in Montreal. 

With a backdrop of personal challenges and triumphs, we follow Maren’s journey from a young dreamer in Syria to becoming a successful entrepreneur. His unique perspective sheds light on the multifaceted nature of building a business that seamlessly combines service, beauty, and health.

Maren shares how the concept of Sabbya was born out of a perceived gap in the medical aesthetics industry—a lack of a holistic approach that also embraced the principles of hospitality and wellness. Recognizing a need for more intimate and welcoming experiences, Maren took the leap amidst the pandemic, a time that for many represented barriers but for him, became an opportunity for innovation. His story is a testament to the power of creativity and resilience in entrepreneurship.

The episode tackles the often daunting feeling of pursuing one’s dreams without the robust support systems that many benefit from. Maren candidly discusses the privilege of having a supportive family while also acknowledging the harsh realities faced by those without such backing. He encourages listeners to keep knocking on doors, an analogy that resonates throughout the episode. Persistence, according to Maren, is the driving force behind success, exemplified by his employee who tirelessly sought out a position at Sabbya, showcasing the power of determination.

Listeners will find Maren’s insights into knowing when to persevere and when to change course particularly enlightening. He emphasizes that giving up is often not the answer; instead, an assessment of opportunities and value is critical. This push-pull dynamic of entrepreneurship requires both intuition and strategy, creating an emotional landscape many aspiring business owners must navigate.

As Maren recounts his eureka moment when the concept of Sabbya crystallized, he illustrates the essence of innovation: the ability to couple creativity with a keen market awareness. This combination often generates the unique experiences that can set a business apart. With varying businesses vying for attention, Maren’s approach is refreshingly intentional, inviting guests into an atmosphere designed for self-care and personal connection.

A key topic of discussion also revolves around the training and culture at Sabbya. Maren expertly reveals that successful customer service cannot solely be taught; it must be fostered through a genuine culture of care and empathy. The warmth he describes in interactions at Sabbya illustrates the impact of investing in team dynamics—an essential lesson for employers across all industries. By nurturing his team and encouraging an environment of support, Maren believes this warmth naturally translates to guest experiences, highlighting the intrinsic connection between employee satisfaction and customer service quality.

As the episode delves into philanthropy, Maren’s motives are clear: giving back is not merely an obligation but a part of living within a community. His commitment to offer wellness experiences rather than just financial gifts showcases a deep understanding that mutual support fuels strong communities.

In contemplating the often discussed struggle for work-life balance, Maren rejects the dichotomy, suggesting that when one is truly pursuing their passions, work becomes an extension of life. His candid reflections on managing a thriving entrepreneurial spirit while maintaining personal wellness reveal the mindset shifts necessary for success.

The takeaways from Maren’s journey are profound, leaving aspiring entrepreneurs with inspiration, practical advice, and a reminder to embrace both success and failure equally. Dream big, persist through adversity, and remember that every challenge is merely a stepping stone towards realizing your unique vision.